Shipping policy

Shipping Policy

Shipping Destinations

We currently ship to Belgium, the Netherlands, Germany, France and Spain.

Shipping Costs

Standard shipping costs €5.95 for deliveries to Belgium, the Netherlands, Germany, France and Spain.

As part of promotional offers, we may provide free shipping on orders above a specified amount.

Current shipping rates and any promotional benefits are clearly communicated on our online store and displayed at checkout.

Order Processing and Dispatch

We do our best to process and dispatch your order as quickly as possible.

Orders placed on business days before the cut-off times listed below are generally dispatched on the same day, unless otherwise stated.

Country	Order cut-off time
Belgium	11:00 PM
Netherlands	11:00 PM
France	10:00 PM
Germany	2:00 PM
Spain	1:00 PM

Orders placed during weekends or public holidays are generally processed on the next business day.

Delivery

We work with different shipping partners to deliver your order as quickly as possible.

Country	Shipping Partner	Estimated Delivery Time
Belgium	bpost	2 business days
Netherlands	DHL	2 business days
Germany	DHL	2 business days
France	Colis Privé	3–4 business days
Spain	Correos	4–5 business days

Delivery times are estimates and may vary depending on the destination, public holidays and carrier workload.

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link so you can follow your parcel.

Delivery Delays

We make every effort to deliver your order within the estimated timeframe. However, deliveries may take longer during busy periods, promotional campaigns or public holidays.

If your order is delayed, please feel free to contact us so we can assist you.

Incorrect Shipping Address

Please make sure your shipping address is correct and complete when placing your order.

If a parcel cannot be delivered due to an incorrect or incomplete address provided at checkout, additional shipping costs may apply if the parcel needs to be sent again, where permitted by law.